Frequently Asked Questions

Requesting a device

What 3D-printed accessibilty devices are available from Access3D?

Please read the Devices page for more information about this. If you can find a free 3D-printable accessibility device design on the internet – there’s a good chance we can make it for you.

 

Keep in mind that large devices or devices that incorporate electronics are probably not possible for us to manufacture. If you’re unsure, please get in contact with us.

Can I request a custom designed device?

Unfortunately, designing custom 3D-printed accessibility devices is extremely time consuming and we are not able to commit to designing custom devices for everyone.

If you are greatly in need, please email us your request at gro.D17163111643ssec1716311164cA@tc1716311164atnoC1716311164.

Will completing the request form guarantee me a 3D-printed accessibility device?

No. If we are unable to fulfill your request, we’ll let you know via email.

Do I need to pay?

We try our best to make all 3D-printed accessibility devices and shipping free.

If we require you to cover a portion of the shipping costs, we’ll let you know far in advance.

What happens if my device breaks or doesn't work?

If your device breaks, or arrives broken, please contact us at gro.D17163111643ssec1716311164cA@tc1716311164atnoC1716311164.

 

Unfortunately not all 3D-printed items will work successfully and we make no guarantees about their operation. We will try our best to fix any issues, but please understand that this is not always possible.

 

Please keep in mind that due to limitations with 3D-printing technology, some 3D-printed devices may not be as durable as their off-the-shelf alternatives.

Will I be asked to verify my disability?

No.

How many devices can I request?

As many you need. We will try our best to fulfil your request and will get in contact with you via email if your request is not possible.

About Access3D

What is Access3D?

Access3D is a small volunteer-run initiative that manufactures free 3D-printed accessibility devices in Australia.

Our small group of volunteers manufacture simple assistive technologies such as cutlery grips, writing aids, and replacement buttons for mobility devices.

Where is Access3D located?

Access3D volunteers are located in Canberra and Sydney, but can ship anywhere in Australia.

What is 3D-printing?

3D-printing is a way of creating 3D objects from a computer file. 3D-printers push melted plastic through a moving extruder to build up the object layer by layer. 3D-printed products are an inexpensive alternative to off-the-shelf products.

Why are 3D-printers used?

3D-printed accessibility devices are an inexpensive alternative to off-the-shelf products. For example, a simple assistive jar opener (designed for people who have reduced grip strength) may cost $20 off-the-shelf, but can be 3D-printed for under $1.

3D-printers also allow us to manufacture custom parts or products that may not be available locally.

Is Access3D a registered charity?

No.

Other questions

How do I contact Access3D?

gro.D17163111643ssec1716311164cA@tc1716311164atnoC1716311164.

What do I do if my question isn't listed here?

Please email gro.D17163111643ssec1716311164cA@tc1716311164atnoC1716311164.

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